Return & Refund Policy
Last updated: June 7, 2026
Thank you for shopping with Spore Boutique. Because our products are prepared, packaged, and handled with cleanliness and sterility in mind, our return and refund policy is limited.
Returns
Due to the sterile nature of our products, we do not accept returns once an order has shipped.
This includes opened, unopened, used, unused, or refused packages. Once a package leaves our facility, we cannot accept it back into inventory.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
Cancellation or refund requests may be honored only if the order has not yet shipped. Because orders are processed regularly, we cannot guarantee cancellation once an order has been placed.
Once an order has shipped, we are unable to cancel or refund it.
Refunds Before Shipment
If your order has not shipped yet, we may be able to cancel the order and issue a refund.
Approved refunds will be sent back to the original payment method used at checkout. Processing times may vary depending on your bank, card provider, or payment processor.
Orders Already Shipped
Once an order has shipped, it is no longer eligible for cancellation or refund.
Please review your order carefully before checkout and contact us immediately if you notice an issue with your shipping address, product selection, or order details.
Shipping Address Issues
Customers are responsible for entering a complete and accurate shipping address at checkout.
If an order is returned, delayed, lost, or misdelivered due to an incorrect or incomplete address, Spore Boutique is not responsible for refunding or replacing the order.
If an address correction or reshipment is possible, additional shipping fees may apply.
Damaged or Incorrect Orders
If your order arrives damaged or if you believe you received the wrong item, please contact us within 7 days of delivery.
Please include your order number, the name used at checkout, a description of the issue, and clear photos of the packaging and product. This helps us review the situation and provide support as quickly as possible.
Product Concerns
We take product quality, cleanliness, and presentation seriously.
If you have a product concern, please contact us with your order number and clear photos whenever possible. Each situation will be reviewed on a case-by-case basis.
Shipping Restrictions
Spore Boutique does not ship spore products to Idaho or Georgia.
Customers are responsible for understanding and following the laws and restrictions in their region before placing an order. Orders placed in restricted regions may be canceled.
International Orders
International orders may be subject to local laws, customs rules, import restrictions, delays, holds, returns, or rejection by customs.
International customers are responsible for confirming that the products they order are allowed in their country. Spore Boutique is not responsible for customs delays, customs seizures, import issues, or packages rejected by customs.
Non-Returnable Items
The following items are not eligible for return:
Spore products
Sterile products
Opened items
Used items
Items that have shipped
Items refused at delivery
Items delayed, rejected, or held by customs
Items sent to an incorrect or incomplete address provided by the customer
Contact Us
For return, refund, cancellation, or order support questions, contact us at:
Please include your order number and the name used at checkout so we can locate your order quickly.